'Most enterprises are still unprepared to operationalize it': IT leaders are bullish on agents, but keeping falling at the final hurdle – here's why
ITPro summarizes new Forrester research showing that agentic AI is technically real, but most enterprises remain stuck in pilot mode with limited operational use and weak ROI. The useful takeaway is that agents are not just better chatbots: they require orchestration, governed identities, logging, data foundations, and redesigned workflows before they can create durable enterprise value.
Read on ITPro ->